Privacy Policy

Effective Date: April 10, 2026

Platte Psychological Services LLC ("we," "us," or "our") is committed to protecting your privacy and maintaining the confidentiality of your information. This Privacy Policy describes how information is collected, used, and safeguarded when you visit this website.

1. Information We Collect

a. Information You Provide Voluntarily

When you use our website, including our contact form, we may collect the following personal information:

  • Name

  • Email address

  • Phone number

  • Any information you voluntarily provide in your message

This website and contact form are not secure methods of communication. Please do not submit sensitive or confidential personal health information through this website.

b. Health Information

This Privacy Policy applies only to information collected through this website. Protected health information is handled separately in accordance with our Notice of Privacy Practices.

c. Automatically Collected Information

We may collect certain information automatically when you visit our website, including:

  • IP address

  • Browser type

  • Pages visited

  • Date and time of access

This information is used to improve website performance and user experience and may be collected through tools such as Google Analytics.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and communicate with you

  • Provide and manage our services

  • Improve our website and user experience

  • Maintain the security of our systems

3. Payment Processing

We use Stripe to process payments. We do not store your payment information on our servers. All payment data is handled securely by Stripe and subject to their privacy policies.

4. Data Storage and Security

We take reasonable administrative, technical, and physical measures to protect your personal information. This includes:

  • Secure, password-protected systems

  • Encrypted devices (e.g., BitLocker)

  • Use of secure business platforms such as Google Workspace

While we take appropriate safeguards, no system is completely secure. Information transmitted over the internet may not be completely secure, and transmission is at your own risk.

5. Sharing of Information

We do not sell or rent your personal information. We may share information only in the following situations:

  • With service providers (e.g., website hosting, payment processing)

  • When required by law or legal process

  • To protect our rights, safety, or property

6. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience and analyze website traffic. You may control or disable cookies through your browser settings.

7. Children’s Privacy

Our services are provided to children, adolescents, and adults; however, our website is not intended to collect personal information directly from children under the age of 13 without parental consent. If we become aware that such information has been submitted, it will be deleted.

8. Telehealth Services

Telehealth services may be offered when appropriate. Any information shared in the course of services is handled in accordance with applicable privacy and security laws, including HIPAA.

9. Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal information

  • Request corrections

  • Request deletion of your data

To exercise these rights, please contact us using the information below.

10. Third-Party Services

This website may utilize third-party providers, including:

  • Squarespace (website hosting)

  • Google Analytics (analytics)

  • Stripe (payment processing)

These providers operate under their own privacy policies.

11. Contact Information

Platte Psychological Services LLC
122 N Canyon St
Carlsbad, NM 88220
Email: info@plattepsychological.com
Phone: 575-689-0252

12. Changes to This Policy

This Privacy Policy may be updated periodically. Updates will be posted on this page with a revised effective date.